1. Shipping Coverage

We currently ship orders across India.

At present, we do not offer international shipping through our website. If you require international delivery, please contact us before placing an order.

2. Shipping Charges

A flat shipping fee is applicable on all orders unless otherwise stated during checkout or as part of a promotional offer.

The applicable shipping charges will be displayed before you complete your purchase.

3. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During product launches, promotional sales, festivals, or unforeseen circumstances, processing times may be slightly longer.

4. Delivery Timeline

Estimated delivery times are:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Locations: 5–10 business days

These timelines are estimates only and may vary depending on the courier partner and destination.

5. Courier Partners

Orders are shipped through trusted courier and logistics partners selected by MyInkKart.

The choice of courier partner is at our sole discretion based on service availability and destination.

6. Order Tracking

Once your order has been dispatched, you will receive tracking details through email, SMS, or WhatsApp (where available).

Customers can use the tracking number provided to monitor the shipment directly through the courier partner.

7. Delivery Attempts

Courier partners generally make multiple delivery attempts.

If delivery cannot be completed because:

• the recipient is unavailable,

• the delivery address is incorrect or incomplete,

• the shipment is refused,

the package may be returned to us.

Additional shipping charges may apply for re-shipment.

8. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

MyInkKart is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

If an order has not yet been dispatched, we will make reasonable efforts to update the address upon request.

9. Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Weather conditions

• Public holidays

• Natural disasters

• Government restrictions

• Transport disruptions

• Courier operational delays

• Remote delivery locations

Delivery dates are estimates and are not guaranteed.

10. Damaged Packages

If your package appears damaged at the time of delivery, please:

• Take clear photographs of the package before opening it.

• Record an unboxing video whenever possible.

• Contact us promptly with your order details and supporting photographs.

Claims may be subject to verification before a replacement or other appropriate resolution is provided.

11. Lost Shipments

If your shipment appears to be lost in transit, please contact us.

We will coordinate with the courier partner to investigate the shipment and keep you informed throughout the process.

If the shipment is confirmed as lost by the courier, we will arrange an appropriate resolution in accordance with our policies.

12. Delivery Acceptance

Risk and responsibility for the products pass to the customer upon successful delivery to the shipping address provided during checkout.

13. Contact Us

For any shipping-related questions, please contact us:

MyInkKart

Operated by Vive Writing Instruments

📧 Email: contact.myinkkart@gmail.com

📞 Phone: +91 98207 66530