Terms & Conditions

Effective Date: August 2, 2026

Welcome to MyInkKart.com ("Website"), operated by Vive Writing Instruments ("MyInkKart", "we", "our", or "us"). By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our Website.

1. About Us

Business Name: Vive Writing Instruments

Brand: MyInkKart

Email: contact.myinkkart@gmail.com

Phone: +91 98207 66530

MyInkKart is an importer and distributor of premium fountain pen inks and related products in India.

2. Acceptance of Terms

By using this Website, placing an order, creating an account, or accessing any of our services, you confirm that:

• You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.

• The information you provide is accurate and complete.

• You agree to comply with these Terms & Conditions and all applicable laws.

3. Products

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However:

• Product images are for illustration purposes.

• Packaging may vary from manufacturer images.

• Manufacturers may update labels, boxes, bottle designs, or branding without prior notice.

• Imported products may differ slightly from images displayed on our Website while remaining genuine.

We reserve the right to modify product descriptions, specifications, or pricing without prior notice.

4. Imported Products

Many products available on MyInkKart are imported from international manufacturers.

Accordingly:

• Packaging may contain foreign language text.

• Labels and bottle designs may change.

• Minor cosmetic variations do not constitute manufacturing defects.

• Availability depends upon international supply and import schedules.

5. Ink Colour Disclaimer

Ink colours displayed on electronic devices may differ from the actual ink colour due to:

• Monitor calibration

• Mobile display settings

• Lighting conditions

• Paper quality

• Fountain pen nib width

• Ink flow characteristics

Actual colour may vary from digital images.

6. Fountain Pen Compatibility

Customers are responsible for ensuring compatibility between inks and their fountain pens.

MyInkKart is not responsible for:

• Improper cleaning of fountain pens

• Ink mixing

• Pen clogging caused by poor maintenance

• Damage arising from misuse or improper storage

Customers should follow the manufacturer's maintenance recommendations.

7. Pricing

All prices displayed are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable taxes, if any, will be shown during checkout.

Pricing errors may occasionally occur. If a product is incorrectly priced, we reserve the right to cancel the order before dispatch and provide a full refund.

8. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

• Refuse any order.

• Cancel suspicious or fraudulent orders.

• Limit purchase quantities.

• Cancel orders due to stock unavailability.

If payment has already been received for a cancelled order, eligible refunds will be processed through the original payment method.

9. Payments

We accept payment through the payment methods available on our Website.

Orders are processed only after successful payment authorization.

We do not store customers' payment card information.

10. Shipping

A flat shipping fee applies to all orders unless otherwise specified.

Estimated delivery times are provided for reference only and may vary depending on:

• Courier operations

• Weather conditions

• Public holidays

• Government restrictions

• Remote delivery locations

Delivery delays beyond our reasonable control shall not constitute grounds for compensation.

Risk in the goods passes to the customer upon successful delivery.

11. Order Cancellation

Orders may be cancelled before dispatch, subject to verification and operational feasibility.

Once an order has been dispatched, cancellation requests may not be accepted.

Approved cancellations will be refunded to the original payment method.

12. Returns

For hygiene, quality assurance, and product integrity reasons:

Opened ink bottles are not eligible for return.

Returns may only be considered if:

• The wrong product was delivered.

• The product arrived physically damaged.

• The product was incomplete.

Customers must notify us promptly after delivery and provide photographs of the issue to assist with verification.

13. Refunds

Eligible refunds will be processed after the returned product (where applicable) has been received and inspected.

Refunds will generally be issued through the original payment method.

Processing time depends on the payment provider or banking institution.

Shipping charges may not be refundable unless required by law or due to our error.

14. Intellectual Property

All Website content including:

• Logos

• Graphics

• Product descriptions

• Website design

• Text

• Images

• Icons

is owned by or licensed to MyInkKart unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

Manufacturer trademarks remain the property of their respective owners.

15. User Conduct

Users agree not to:

• Violate applicable laws.

• Upload malicious software.

• Attempt unauthorized access.

• Interfere with Website operations.

• Submit false information.

• Misuse customer accounts.

Violation may result in suspension or permanent termination of access.

16. Account Security

Customers are responsible for maintaining the confidentiality of their login credentials.

Any activity occurring under an account is the responsibility of the account holder.

17. Limitation of Liability

To the fullest extent permitted by law, MyInkKart shall not be liable for:

• Indirect damages

• Consequential damages

• Loss of profits

• Loss of business

• Data loss

• Delays caused by third-party courier services

• Manufacturer packaging changes

• Colour differences due to display settings

Our maximum liability shall not exceed the purchase price paid for the affected product.

18. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control including:

• Natural disasters

• Floods

• Fires

• Pandemics

• Government actions

• Import restrictions

• Labour disputes

• Transport disruptions

• Internet outages

19. Privacy

Collection and use of personal information is governed by our Privacy Policy.

By using this Website, you consent to the collection and processing of information in accordance with that policy.

20. Third-Party Links

Our Website may contain links to third-party websites.

We do not control or endorse those websites and are not responsible for their content, policies, or practices.

21. Modification of Terms

We reserve the right to amend these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this Website.

Continued use of the Website constitutes acceptance of the revised Terms.

22. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India, unless otherwise required by applicable law.

23. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

MyInkKart

Operated by Vive Writing Instruments

📧 Email: contact.myinkkart@gmail.com

📞 Phone: +91 98207 66530

We will make reasonable efforts to respond to your queries in a timely manner.